ZzzQuil Money Back Guarantee Terms and Conditions

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ZzzQuil sleep aid products including Nighttime Sleep-Aid liquid, LiquiCaps, and PURE Zzzs Melatonin supplements with chamomile and lavender for better sleep mobile view.
For optimal results with ZzzQuil products, please follow the recommended usage instructions on the package. If you are unsatisfied with your results, ZzzQuil.com offers a 60-day Money Back Satisfaction Guarantee for ZzzQuil Products (ZzzQuil, PURE Zzzs, Nasal Strips) and will refund your purchase. The ZzzQuil 60-Day Money Back Satisfaction Guarantee is only available for a single package of qualifying products. Refunds will be issued in the form of a prepaid gift card.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the ZzzQuil Money Back Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites.

Requirements:


  • ZzzQuil offers a 60-Day Money Back Guarantee on our products.

  • The guarantee is limited to the original, end-user purchaser.

  • Valid proof of purchase which includes purchase date, purchase price, retailer name and product purchased.

  • ZzzQuil reserves the right to verify information and to deny guarantee requests at its discretion in cases of suspected fraud or if the purchaser has abused the ZzzQuil Money Back Guarantee.

  • You must submit your request within 60 days of the date of original purchase.

  • Limit one refund per name, household, or address. Use of multiple addresses or P.O. boxes to obtain additional refunds is fraud and may result in prosecution.

  • Offer limited to legal residents of United States who are at least eighteen (18) years of age.

  • Refunds are issued in the form of a prepaid debit card.

How to Submit:


  • To submit a request, please complete the electronic ZZZQuil Money Back Guarantee Request Form or
    PURE Zzzs Money Back Guarantee Request Form within 60 days of the original purchase date.

  • The ZzzQuil Money Back Guarantee Request Form must be completed and include proof of purchase, which must detail the purchase date, purchase price, retailer name, and product purchased, to receive a refund in the form of a prepaid card. Reproduction, alteration, sale, trade, or purchase of this submission or proof of purchase is prohibited.

  • The ZzzQuil Money Back Guarantee Request Form must include the actual UPC/Barcode (a 12-digit number found on the bottom or side of the packaging) from the product you purchased. If submitting for a twin or combo pack, please include both codes.

  • Proof of purchase must be obtained from the product purchased by you. No requests from groups, clubs, or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late, or undelivered submissions.

More Information:


  • Submit within 60 days of original purchase date.

  • Offer is limited to one per lifetime – one per name, household and/or address.

  • Please allow 6‑8 weeks for delivery.

  • Refund requests will be issued in the form of a prepaid debit card.

  • Prepaid debit card expires six (6) months after issue date.

  • Prepaid debit cards cannot be cashed.

  • If you have been waiting more than 8 weeks for your refund, or if you have other questions, please give us a call at 1‑800‑362‑1683 (Mon-Fri 9AM-6PM EST).